This page explains which cookies are used when you visit fengselshotellet.com, what they are used for, and how you can manage them yourself.
What are cookies?
Cookies are small text files that are stored in your browser when you visit a website. Among other things, they are used to make the website work, to remember choices you have made, and to compile anonymous statistics on how the website is used. Some websites also use similar technology, such as local storage in the browser. We refer to all of this as cookies.
Necessary cookies
These are necessary for the website and the booking to work, and do not require consent. Our website itself does not set any cookies for regular visitors.
When you open the booking (“Book now,” “Book a stay,” and similar buttons), our booking system is loaded from BookVisit. It sets these cookies:
- bv_jwt – BookVisit. Keeps track of your search and booking while you book. Deleted when you close your browser.
- ca-bookvisit-ibe – BookVisit. Makes sure you are connected to the right server during booking. Deleted when you close your browser.
- __cf_bm – Cloudflare, on behalf of BookVisit. Protects the booking system against automated attacks and abuse. Duration: 30 minutes.
When you pay, the payment provider may also set its own cookies that are necessary to complete the payment.
Staff who log in to edit the website also receive WordPress’s login cookies (wordpress_logged_in_*, wordpress_sec_*, and wordpress_test_cookie). These are not set for regular visitors.
Statistics (Google Analytics)
We use Google Analytics, via Google Tag Manager, to understand how the website is used – for example, which pages are visited most and how visitors find us. This helps us improve the website. The statistics are aggregated and are not used to identify you.
Analytics cookies are only set if you have consented to them.
- _ga – Google Analytics. Distinguishes visitors from one another using a random ID. Duration: 2 years.
- _ga_* – Google Analytics. Remembers your session so that page views can be counted together. Duration: 2 years.
Google Tag Manager does not set any cookies itself, but is used to load Google Analytics. The data is processed by Google Ireland Limited and may be transferred to Google LLC in the United States. Read more in Google’s information about cookies.
Other services
- The booking system loads fonts from Google Fonts and uses local storage in your browser for technical settings. When the fonts are loaded, Google receives your IP address.
- WordPress temporarily stores a piece of information in your browser about which emoji characters your browser supports. It is deleted when you close the tab.
- The links to Facebook, Instagram, and LinkedIn are ordinary links. No information is sent to these services until you click on them.
How to manage cookies
You can delete cookies at any time and choose to block them in your browser settings. If you delete them, you will be asked for your consent again the next time you visit us. If you block necessary cookies, the booking may not work.
You can also opt out of Google Analytics on all websites with Google’s browser add-on.
Changes
We update this page whenever we change how we use cookies. Last updated November 11, 2026.
Contact
If you have any questions about cookies or how we process personal data, please contact us. You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).
FENGSELSHOTELLET AS
Parkveien 6, 4838 Arendal.
resepsjon@fengselshotellet.com
Org. no. 932 525 283